Warm, cool, or somewhere in between
Sentiment runs per answer, so you can pull the enthusiastic ones for a clip and read the sceptical ones properly instead of never finding them.
Sentiment and moderation
Opening your inbox to an audience means opening it to all of them. You should see the shape of what came in before you play it.
Sentiment runs per answer, so you can pull the enthusiastic ones for a clip and read the sceptical ones properly instead of never finding them.
A moderation read lands with the answer. Banning one hides it from every other part of the product — the clip, the chat, the totals.
Ratings, a correct/incorrect mark and a reviewer sit next to the machine's read. The two are kept apart on purpose.
Each runs on a single answer or across a batch, and the results roll up onto the person: their dominant sentiment, their average rating, when they last answered. The people list sorts on those without re-reading a single response.
Give them a way to say it. We'll walk through what Wall of Voice could look like for your audience.
See what Wall of Voice could look like for your audience.